BPA seeks Operation Director

About the project and the company

Bainbridge Performing Arts is thrilled to announce that we’re hiring for two roles: Operations Director and Assistant Technical Director. With the grand opening of the new Buxton Center fast approaching, now is a really exciting time to join us as we unlock new possibilities in our beautiful new space!

If you’re ready to be a part of something extraordinary, and passionate about making a lasting impact on our thriving creative community, we want to hear from you!

To apply, please send a letter of interest and resume to Elizabeth Allum: eallum@bainbridgeperformingarts.org. For applications to the Assistant Technical Director, please also include photos or other media of previous set build or otherwise relevant work.

Applications will be reviewed as they are received. Please feel free to reach out to Elizabeth with any questions.

Job Description

Duties and Responsibilities of the Operations Director An integral part of the staff team, BPA’s Operations Director serves as one of BPA's key professional representatives. They work closely with the Executive Director to develop, deliver and maintain administrative and operational excellence for the organization. This includes daily operations, financial administration, office management, Front of House support, and assisting with special projects. Scope, Authority, and Expectations Daily Operations ● Work collaboratively with the Executive Director to develop, deliver, and maintain robust operational procedures that support the overall activity of BPA, including but not limited to performances, events, educational activities, and staff activities, ensuring all operational procedures reflect and uphold the values of BPA. ● Maintain up-to-date knowledge of activity in all areas of the organization, including Mainstage, Theatre School, BSO, facilities, events, and partnerships, anticipating organizational needs in order to deliver proactive and effective operational support. ● Contribute to effective and collaborative communications between staff to support the management of scheduling, and balancing of resources, for all performances, events, classes, rehearsals, and meetings. ● Work effectively with BPA staff to collaboratively manage the shared calendar of all organizational activity. ● Provide occasional assistance where necessary to the Theatre School Coordinator to support the smooth operations of daily Theatre School activities. ● Provide occasional assistance and cover to Front of House operations to support the delivery of excellent customer service experience for patrons, including season ticket holder relations. ● Develop excellent relationships and maintain effective and compassionate communication with all constituent groups, including patrons, donors, volunteers, students, and community members. ● Develop and maintain emergency preparedness and patron safety plans. ● Ensure that the office, kitchen, and lobby spaces are run efficiently and are maintained for staff, volunteer, and patron use. ● Maintain relationships with all vendors to ensure quality of service consistent with a professional front-of-house experience. ● In conjunction with the Executive Director and Front Of House Manager, facilitate the ordering of supplies for all front-of-house departments including administrative, public areas, and concessions. ● Act as one of the staff members responsible for safely opening and closing the building. Financial Administration ● Assist with daily reporting and reconciliation of ticket sales, donations, and payments. ● Assist with making deposits and record keeping. ● Assist with performing monthly reconciliations, payroll processing, and tax reporting. ● Process and document reimbursement of expenses in a timely fashion, with the approval of the Executive Director. ● Maintain physical and cloud-based record keeping. ● With oversight from the Executive Director, manage state and local L&I requirements and compliance. ● Manage the BPA Health Plan. ● Assist with audit preparation if/when applicable. ● Assist The Executive Director in creating a budget for each fiscal year to reflect anticipated operational expenses. General Administration and Office Management ● Manage and respond to general inquiries in a compassionate and timely fashion, ensuring all communications are consistent with the values of BPA. ● Assist in maintaining patron and donor records. ● Assist the Executive Director in maintaining personnel files for staff and independent contractors, as well as volunteers where necessary. ● Work closely with the Theatre School Coordinator to provide administrative support to the Theatre School program by managing the administration of the student registration process, maintaining the student database and records of tuition payments, and maintaining accurate records of Teaching Artists timesheets. ● Provide administrative assistance where necessary to BSO. ● Develop and maintain a working knowledge of our ticketing and reservations system. ● Attend and contribute to regular all-staff meetings. Other Duties as Required ● Manages gallery artists and gallery schedule and, alongside the Executive Director, assist in hosting exhibition events such as First Friday Art Walks. ● Provides administrative and planning support to the Executive Director on special projects and events, such as the annual gala, fundraisers, community events, and stewardship engagements. ● The Operations Director should, within reason, be prepared to adapt to fluid situations and attend to occasionally divergent needs to maintain a well-organized operational environment.

Required Qualifications

Skills and Qualifications ● A commitment to compassionate community building, and alignment with the values of Bainbridge Performing Arts. ● Previous bookkeeping experience, or proven ability to quickly learn effective use of complex software programs. ● Proven organizational and record-keeping skills, and a commitment to accuracy. ● Proven ability to multi-task and problem-solve in a busy environment with a small team. ● Ability to work independently and take ownership of work. ● Excellent interpersonal skills, ability to work well with colleagues and the public whilst employing tact and patience. ● An understanding and appreciation of theatre and performing arts.

Other details

BPA’s building, The Buxton Center, is undergoing a major remodel, scheduled to complete in
September 2023. The remodel includes the addition of a brand new Studio Theatre space, and
the organization’s first production in the remodeled facility will take place in October of 2023.

Bainbridge Performing Arts incorporates three main areas of operation: Mainstage productions, BPA Theatre School, and Bainbridge Symphony Orchestra. In addition, BPA serves as a community space, with additional programming and partnerships that help us achieve our mission through robust
community engagement. Our mission is to promote appreciation of and participation in the performing arts to build, educate and inspire our vibrant, creative community.