Donor Stewardship & Events Manager
Seattle Repertory Theatre
About the project and the company
SEATTLE REP is seeking a resourceful and highly talented Donor Stewardship & Events Manager to join the Individual Giving Team. The Donor Stewardship and Events Manager is a critical member of the Development Department, and ensures the effective stewarding of all supporters and potential supporters of Seattle Rep.
Seattle Rep is committed to producing the highest quality programming, and we believe that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences.
We are part of a growing movement in theater to ensure inclusion of those who have been excluded historically; focusing particularly on racial and ethnic groups, LGBTQ+ people, people with disabilities and women, ensuring they are at the decision-making table, reflected in our community.
Seattle Rep collaborates with extraordinary artists to create productions and programs that reflect and elevate the diverse cultures, perspectives, and life experiences of our region.
Theater at the heart of public life
Artistic Vitality, Sustainability, Generous and Inclusive Practices
ABOUT THE POSITION The Development Department is dedicated to raising contributed revenue to support Seattle Rep’s mission and vision. In addition to funding a growing annual operating budget, the team is currently engaged in a three-year, $17.5M capital and capacity-building campaign. Reporting to the Individual Giving Director, the Donor Stewardship & Events Manager is responsible for planning and executing all donor engagement events; planning, executing, and analyzing the effectiveness of donor benefits deliverables and engagement opportunities; making recommendations to continually evolve our stewardship efforts to best meet the needs of the theater and its supporters; managing a portfolio of high-level prospects to help grow Seattle Rep’s donor base; and supervising the Donor Services Specialist. Typical duties include: Oversee, execute, and analyze all aspects of donor stewardship to appropriately and effectively engage the donor base Ensure that all donor benefits are delivered promptly and consistently, including producing donor recognition lists, distributing tangible benefits (parking passes, show posters, etc.), and routinizing other benefit deliverables Regularly assess and analyze effectiveness, ROI, and impact of benefits deliverables and stewardship opportunities and recommend adjustments/changes/additions as appropriate Maintain master Development events schedule with responsibility to liaise with other departments to ensure smooth execution of all events; includes budget management Research trends and industry standards to inform current practice Identify other opportunities to surprise and delight donors across all giving levels, and oversee execution and delivery Serve as primary contact for donors, as needed Ensure the impact and effectiveness of all donor stewardship and cultivation events and engagement opportunities In collaboration with the Individual Giving Director and with support from the Donor Services Specialist and other team members, create, plan, and execute all aspects of in-person and virtual cultivation and stewardship events for donors and prospective donors; and support other development event needs as well Provide planning and administrative support for Donor Trips Work with other departments to ensure opportunities for artistic and program access that align with donors’ needs and interests, and supports gift officers by identifying donor segments and preparing targeted outreach communications for these opportunities Provide high-level support to ensure effective donor stewardship at elevated fundraising events, including but not limited to the annual Gala, Public Works Luncheon, Donor Trips, and special dinners Execute additional aspects of fundraising events, including but not limited to managing live and silent auctions, procuring items for auctions, managing table planning, etc. Strategize with team, including with external consultants and Special Events Director, to maximize attendance and generate revenue at fundraising events Provide research on event attendees in collaboration with the Donor Services Specialist Identify, develop and steward high-level donor and trustee prospects Maintain a portfolio of high-net-worth donor and trustee prospects, with a goal of moving them into the donor pipeline annually Develop and maintain strong relationships in Seattle Rep’s donor and trustee family Research and identify leads and connect prospects with access points and people at Seattle Rep Replenish the portfolio of prospects by thinking creatively and strategically about external connections and new opportunities for engagement Manage and mentor the Donor Services Specialist Oversee the Donor Services Specialist in supporting event execution and benefits delivery, including concierge ticket services Manage Donor Services Specialist’s tasks, responsibilities, and workflow to balance support for additional Development team needs Provide mentorship and support for Donor Services Specialist and foster an environment that develops their talents through ongoing professional development and cross-training Serve as an essential contributor to Seattle Rep’s culture and success Add constructively to the collaborative and collegial health of the organization Add actively and constructively to the equity, diversity and inclusion work of the organization, including attending all-staff training sessions Engage with and strive to embody Seattle Rep’s mission, vision, and values in all aspects of work Help create a culture of philanthropy among staff, Board members, and donors
Minimum qualifications Three years of related experience in event planning as well as donor or subscriber relationship management, program management, or customer service and experience management One year of people management experience Thorough knowledge of Windows-based computer software and Microsoft Office Demonstrated experience with relationship database systems, including data entry and reporting Experience with virtual fundraising platforms, event support software, and teleconferencing software Flexible, quick learner with ability to anticipate department needs and manage multiple tasks and demands simultaneously Demonstrated project management and communication skills (written and verbal) Demonstrated ability to work effectively and independently as part of a team, and meet deadlines under pressure An ability to work some flexible hours as necessary, including evenings and/or weekends for special events, both virtual and in-person (with advance notice) An ability to travel on occasion Commitment to or knowledge of racial equity and social justice, and how these principles advance our work on stage and in the community Diplomacy, discretion, and great sense of humor
Desired qualifications Five years of related experience in event planning as well as donor or subscriber relationship management, program management, or customer service and experience management Two years of management experience/leading a team Thorough knowledge of Tessitura Experience working in a theater or performing arts organization and/or demonstrated affinity for the performing arts
TO BE CONSIDERED
1. Submit a resume detailing related experience and education at: https://www.seattlerep.org/about-us/employment/job-opportunities/
2. Attach a cover letter that outlines how your related experience and education qualifies you for the position.
3. Applicants are reviewed the day after the position closes.
4. First round of interviews tentatively scheduled for 08/17/2021.
Preferred method of submission
Salary $53,490 - $62,387
Apply here- https://www.seattlerep.org/about-us/employment/