HIRING: Part-time Box Office Associate at Seattle Shakespeare Company

About the project and the company

Position Summary:  The Box Office Associates are generally the first direct contact with Seattle Shakespeare Company that patrons will experience. As such, they are a vital representative of Seattle Shakespeare to our community and vital to our patron relationships. The Box Office Associate is responsible for phone, window and online sales. The Box Office Associate plays a key role as part of marketing and customer relations for the theatre. They must be a self-starter, a good communicator, multi-tasker and a team player.

Reports To:  Box Office Manager

This is a part time, hourly position. $20.00

Working Hours: Hours will vary depending on performance dates

To Apply: email cover letter, resume and 2 references to Lorri McGinnis

Essential Functions:

• Present a positive and welcoming first impression to patrons
• Have accurate keyboarding skills
• Knowledge of computer software programs including point of sale systems, Microsoft Word, Excel and Outlook a plus
• Assist patrons, staff, cast and crew with ticket purchases, exchanges, will call, comps and troubleshooting any problems via phone, in person or online
• Be knowledgeable about our shows, performances and performance spaces
• Be organized and detail oriented
• Update posted information and keep display cases and front counters clean and organized
• Understand and relate SSC policies to customers
• Follow proper cash handling procedures and complete a Daily Sales Report
• Demonstrate a commitment to racial equity
• Must be available weekends and evenings
• Ability to take direction and work supervised or unsupervised
• Participate in additional projects as needed

Are you interested in the work, but unsure if you qualify? We want to hear from you! Did you know that global majority populations, women, people with disabilities, and members of the LGBTQIA+ community are less likely to apply for jobs where they don’t meet 100% of the qualifications? We know we are a stronger company when we share a variety of perspectives, so we’d love to hear yours.

Position is open until filled.

Job Description

Position Summary: The Box Office Associates are generally the first direct contact with Seattle Shakespeare Company that patrons will experience. As such, they are a vital representative of Seattle Shakespeare to our community and vital to our patron relationships. The Box Office Associate is responsible for phone, window and online sales. The Box Office Associate plays a key role as part of marketing and customer relations for the theatre. They must be a self-starter, a good communicator, multi-tasker and a team player. Reports To: Box Office Manager This is a part time, hourly position. $20.00 Working Hours: Hours will vary depending on performance dates To Apply: email cover letter, resume and 2 references to Lorri McGinnis Essential Functions: Present a positive and welcoming first impression to patrons Have accurate keyboarding skills Knowledge of computer software programs including point of sale systems, Microsoft Word, Excel and Outlook a plus Assist patrons, staff, cast and crew with ticket purchases, exchanges, will call, comps and troubleshooting any problems via phone, in person or online Be knowledgeable about our shows, performances and performance spaces Be organized and detail oriented Update posted information and keep display cases and front counters clean and organized Understand and relate SSC policies to customers Follow proper cash handling procedures and complete a Daily Sales Report Demonstrate a commitment to racial equity Must be available weekends and evenings Ability to take direction and work supervised or unsupervised Participate in additional projects as needed Are you interested in the work, but unsure if you qualify? We want to hear from you! Did you know that global majority populations, women, people with disabilities, and members of the LGBTQIA+ community are less likely to apply for jobs where they don’t meet 100% of the qualifications? We know we are a stronger company when we share a variety of perspectives, so we’d love to hear yours. Position is open until filled.

Required Qualifications

Essential Functions: Present a positive and welcoming first impression to patrons Have accurate keyboarding skills Knowledge of computer software programs including point of sale systems, Microsoft Word, Excel and Outlook a plus Assist patrons, staff, cast and crew with ticket purchases, exchanges, will call, comps and troubleshooting any problems via phone, in person or online Be knowledgeable about our shows, performances and performance spaces Be organized and detail oriented Update posted information and keep display cases and front counters clean and organized Understand and relate SSC policies to customers Follow proper cash handling procedures and complete a Daily Sales Report Demonstrate a commitment to racial equity Must be available weekends and evenings Ability to take direction and work supervised or unsupervised Participate in additional projects as needed