Mirror Stage seeks Box Office Coordinator for The Squirrel Plays!
About the project and the company
Mirror Stage seeks an enthusiastic, detail-oriented people person with strong organizational and financial management skills to coordinate on-site ticket sales and Will Call for the US premiere of The Squirrel Plays by Mia McCullough at 12th Ave Arts Studio. The Box Office Coordinator will assist and support the Managing Artistic Director and Stage Manager in running the production smoothly, efficiently, and responsibly during tech week and the performance run.
COMPENSATION: $20/hr HOURS PER WEEK: 20-30 hrs/wk CONTRACT DURATION: six weeks, beginning 4/10/23 through 5/20/23 REPORTS TO: Managing Artistic Director SUPERVISES: any volunteer usher(s) JOB DUTIES AND RESPONSIBILITIES: In partnership with the Managing Artistic Director and Stage manager, the Box Office Coordinator shall: • Coordinate all box office activities, including cash handling, accounts management, fiscal reporting and computer systems management • Learn Click & Pledge Events Management for Salesforce software, including events management, registering participants, entering contacts, and all necessary reporting and troubleshooting • Take primary responsibility for on-site ticket sales, preparing cash box, Will Call and opening box office at least one hour before curtain time for every performance • Prepare performance reports reconciling the on-site ticket sales receipts (cash, checks & credit cards) with C&P advance sales, Will Call and no shows • Ready the theater lobby & displays, ticket sales kiosk, public areas and the house prior to performances, with the assistance of volunteers • Supervise volunteers ushers • Ensure the safety and comfort of patrons • Respond to emergency situations • Ensure a high level of audience services
MINIMUM QUALFICATIONS: • At least 6 months of experience in box office and/or front of house operations (or some combination thereof) • Excellent verbal and written communications skills • Flexible, reliable, and dependable self-starter who can work independently • Detail oriented, well organized and able to handle multiple tasks simultaneously • Friendly, outgoing with great customer service skills a must; the ability to work with the public while under pressure is a plus. • Passion for and dedication to Mirror Stage’s mission, vision and values • Ability to see, value, and adapt to cultural differences. Demonstrated and/or lived experience working with people of diverse ages, genders, sexualities, ethnicities, cultures, races, abilities, and socio-economic backgrounds, including those historically excluded by mainstream arts organizations • Ability to remain calm and organized during high-stress situations. • Excellent communication skills. • Positive attitude and the ability to work in a collaborative manner. • Ability work on weekends and evenings • Need to be able to lift 50+ lbs
Mirror Stage prioritizes equity and inclusion, and reflecting the diversity of the community. We are an equal opportunity employer and we encourage individuals from all cultures and communities to apply, especially People of the Global Majority, women, trans and nonbinary people, immigrants, disabled, and members of other historically excluded groups. We believe that representing and reflecting the diversity of our community makes us stronger. Thank you for considering joining us.
ABOUT MIRROR STAGE:
Mirror Stage uses the power of storytelling to challenge assumptions, bias, and prejudice, increasing equity and inclusion, while encouraging more thoughtful reflection on today’s issues.
Mirror Stage believes the power of storytelling holds the key to bringing people together in imagining and embodying a better future. We reflect the diversity of our community in high-quality, professional programs and events that play it smart without playing it safe. Mirror Stage nurtures unique artistic voices, centering those who have been most marginalized by society’s inequitable systems and structures. With the goal of increasing empathy and social justice, Mirror Stage connects people more deeply to perspectives and experiences other than their own, while amplifying historically excluded stories, voices, and faces—bringing us to a place of common understanding. Mirror Stage gets people talking, as well as thinking.
• Challenge: We focus on thought-provoking, relevant, progressive, risky, and inspiring work— encouraging people to examine their responses more intentionally
• Integrity: We practice the highest standards of excellence and ethics in all interactions. We are committed to embracing the full range of human experience at all levels: in our programs, in our audience, on our staff, and within our leadership.
• Partnership: We collaborate with audience and community members to find the best path forward and create positive change.
• Respect: We cultivate and nurture an atmosphere of respect and inclusiveness, welcoming differing strengths, skill sets, cultures and abilities.
Preferred method of submission
Submit a persuasive cover letter explaining why you believe you are a good candidate for the position, along with your résumé, by email to email@example.com. Position open until filled.