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Taproot Theatre Company NOW HIRING for Part-time Box Office Lead

Expires: June 18, 2022

Job Description

Specific Areas of Responsibility:
• Receive and process in-person, phone and online ticket sales
• Manage and respond to box office inquiries by phone and email
• Prioritize and complete tasks assigned by Box Office Manager or Director of Marketing
• Keep box office in clean, orderly condition
• Maintain an up-to-date knowledge of company and box office policy and procedures
• Process complimentary tickets for lists including ChurchTix and CommunityTix
• Respond to and process ticket donation requests
• Work lead for performances; 2-3 afternoons/evenings per week and Saturday day/eve while shows are running
• Review a provided study guide and/or info sheet for each production
• Attend each production within the first week (invited dress, previews or Opening night)
• As needed, assist Box Office Manager in additional tasks and training of new employees

Submission Instructions

To apply, submit a cover letter and resume to Nikki Visel, Director of Marketing at nikki@taproottheatre.org.

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Email

Position Overview: Box Office Representatives handle all ticket sales, maintain the constituent database, and
are the ‘front lines’ of contact with Taproot Theatre’s patrons.

Required Qualifications

Required Qualifications/Skills:
• Compatibility with Taproot Theatre’s mission and values
• Possess a love of theatre arts that translates to serving our patrons with excellent customer service
• Consistent availability to work within box office hours including regular evenings and weekends; TueSat noon-8pm (with occasional morning performances)
• Solid interpersonal and organization skills with a strong attention to detail
• Strong written and verbal skills including editing and proofreading abilities
• Dependable and prompt
• Ability to learn ticketing software

Desired Qualifications

Preferred Qualifications/Skills:
• 1 year relevant experience
• Experience with cash handling, payment processing and sales
• Computer database and/or data management experience
• Familiarity with Tessitura, Microsoft Outlook, Excel, and Word

Other Details

Pay & Benefits:
• Pay is hourly
• Scheduling is semi-flexible by month, 22-28 hours/week depending on Taproot production schedule. Normal schedule includes 3 weekday days/evenings and Saturday day/evening.
• Generous complimentary ticket policy

Contact

Contact: Nikki Visel
Phone: Call Now
Email: -

Pay Details

Pay Rate: $18.27/hr
Job Type: Administrative
Employment Type: Part-time

Geography

Locality: Local to Seattle
Seattle
, WA