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Refund Policy

Facilities Refund Policy

TPS Space4Arts Cancellation & Refund Policy

To secure your rental space(s), a Booking Advance of at least 20% of the total rental fee is required prior to 90 days of rental start date.

TPS works hard to accommodate last-minute changes to S4A rentals. In order for us to maintain these spaces and ensure community availability, short-notice cancellations (within 8-30 days of rental start date) are eligible for a partial refund via our points-based credit system where 100 points equal $1 worth of credit in your account.



Cancellations within 7 days of the rental start date are nonrefundable. Renters are financially responsible for any tech personnel time accrued, even when dates/sessions/full booking event is/are canceled. The S4A Cancelation & Refund Policy is at the discretion of TPS staff, and eligibility for this policy may be considered on a case-to-case basis.


Space4Arts Cancellation & Refund Policy

Prior to 90 days of rental start date:
Cancellations for NON-PERFORMANCE BOOKINGS received prior to 90 days of rental start date are transferable or refundable minus a $10 administrative fee (1000 points).

Cancellations for PERFORMANCE BOOKINGS received prior to 90 days of rental start date, including scheduled load-in, are eligible for a credits refund minus a $50 administrative fee (5000 points) plus the Booking Advance (20% of Booking Total).

Within 90 days of rental start date:
Cancellations for NON-PERFORMANCE BOOKINGS received prior to 30 days of rental start date are eligible for a credits refund minus a $25 administrative fee (2500 points) plus the Booking Advance (10% of Booking Total).

Cancellations for PERFORMANCE BOOKINGS received prior to 30 days of rental start date, including scheduled load-in, are eligible for a credits refund minus a $50 administrative fee (5000 points) plus the Booking Advance (50% of Booking Total).


Within 30 days of rental start date: Cancellations for NON-PERFORMANCE BOOKINGS received within 30 days, but no fewer than 7 days, of the rental start date are eligible for refund minus a $25 administrative fee (2500 points) and the Booking Advance (20% of Booking Total).

Cancellations for PERFORMANCE BOOKINGS received within 30 days of the rental start date, including scheduled load-in, are nonrefundable.

Within 7 days of rental start date: Cancellations for NON-PERFORMANCE BOOKINGS received within 7 days of the rental start date are nonrefundable.

Cancellations for PERFORMANCE BOOKINGS received within 7 days of the rental start date are nonrefundable (see above for nonrefundable policy starting at 30 days cancelation notice).

 

Non-Performance Bookings

Performance Bookings

>90 Days

transferable or refundable minus $10 (1000 points)

credits refund minus $50 (5000 points) + 20% 

90-31 Days

credits refund minus $25 (2500 points) + 10% 

credits refund minus $50 (5000 points) + 50% 

30-7 Days

credits refund minus $25 (2500 points) + 20% 

nonrefundable

< 7 days

nonrefundable

nonrefundable